Terms of Service

These terms govern your use of Plinta, software for managing construction submittals. You accept them by creating an account or by using the service. If you accept them on behalf of a company — which is the normal case; Plinta is built for specialty subcontractors — you are telling us you have authority to bind that company, and "you" below means the company.

If you have a separately signed agreement with us, that agreement wins wherever the two conflict.

Plinta extracts submittal requirements from specification documents into a register where every extracted row cites the page it came from, tracks each item through its approval lifecycle, checks product data against specifications, and diffs addenda against the base documents. The pricing page describes the current plans, their limits, and any trial terms.

We change and improve the service continuously. We will not materially reduce what your plan includes during a period you have already paid for.

You sign in with your work email. You are responsible for what happens under your account, and organization owners and admins are responsible for who they invite and the roles they grant. Remove someone and their access ends immediately.

External reviewers you send transmittals to do not get accounts. They get a scoped, expiring, revocable link to exactly what you sent them — nothing else — and what they send back becomes part of your register only when your team accepts it.

The documents you upload and the data you create remain yours. You grant us only the license needed to operate the service on them: storing them, processing them to produce the features you asked for, and displaying them to the people you have authorized. We do not train AI models on your content, and we restrict the AI providers we use in production to ones whose terms exclude training on it — enforced by a check our processing worker runs at startup, described on the security page.

You are responsible for having the right to upload what you upload. Specification documents you received as a bidder or contractor are the intended use.

Plinta reads contract documents with AI and proposes: extracted requirements, compliance findings, addendum changes. Every proposal carries a citation into the source document, uncitable output is quarantined rather than shown as fact, and nothing enters your register as confirmed until a person on your team confirms it.

That design has a corollary: the confirmed register is your work product, and its accuracy against your contract documents is your responsibility. Plinta is a tool for reading and tracking; it is not engineering, legal, or contract advice, and a citation is a claim about where text appears, not a warranty of what it means.

Paid plans bill monthly through Stripe. Plans are limited by pages processed and seats, as described on the pricing page; hitting a limit stops the metered action, never your access to existing data.

If payment fails, you keep full access for 14 days while you fix it. After that the workspace becomes read-only: you can see and export everything, and nothing is deleted. We do not delete customer data over a billing problem, full stop. Deletion happens only when you ask for it (section 7) .

Fees are for the service, not for your data — there is no fee to leave with it.

Cancel any time; your plan runs out the period you paid for. Deleting a document, project, or your whole organization removes it from every path immediately and hard-purges it after a 14-day undo window. Backups age out on a 30-day schedule. Export what you need first — each project’s register exports to Excel from the app, and during the 14-day window we will produce anything beyond that on request.

Two things survive deletion, and we say so rather than let you discover it: append-only audit records (including the attribution labels of deleted accounts, so other organizations’ histories stay readable) and the business records billing requires.

Do not use Plinta to break the law, upload content you have no right to process, probe or burden the service, attempt access to data that is not yours, or resell access. We may suspend an account doing these things — suspension for cause follows the same principle as billing: it stops activity, it does not destroy data.

Plinta is provided as-is. We do not promise it is error-free or uninterrupted, and we have deliberately not yet published an SLA — the security page explains why, and what we will not claim before we have measured it.

To the extent the law allows: neither side is liable to the other for indirect, incidental, or consequential damages, and our total liability under these terms is capped at the fees you paid us in the 12 months before the event giving rise to the claim. Nothing here limits liability that the law does not allow to be limited.

If we change these terms materially we will notify account owners by email before the change takes effect, with time to object or leave. Continuing to use the service after the effective date is acceptance. The date at the top of this page is the date of the current version.